Mwein Medical Services

Contact Mwein Medical Services

Call Us

+254 707 711 888

Available 24 hours, 7 days a week

Email Us

mweinmedical@gmail.com

Response within 24 hours

Visit Us

Mungatsi, Busia County

Kenya

Book an Appointment

Fill out the form below and we'll contact you via WhatsApp to confirm your appointment.

Our team will confirm availability and contact you to finalize your appointment time.

🔒 Data Protection: Your personal data (name, phone) will be used solely for appointment scheduling and healthcare delivery. We comply with Kenya's Data Protection Act 2019. Your information will not be shared with third parties without consent. Medical records are kept confidential and retained for 5 years per Kenya Health Act.

â„šī¸ Important: No charges are shown online. Service costs and specific appointment times will be confirmed by our team when they respond to your booking request via WhatsApp or phone.

SafeCare Compliance: Mwein Medical Services is committed to SafeCare quality standards and operates in accordance with Kenya's healthcare regulations. All services are delivered by qualified healthcare professionals using evidence-based clinical practices.

Facility Information

Operating Hours

24 hours, 7 days a week

Open every day including weekends and public holidays

Insurance & Payment

SHA Accepted:

  • SHA PHC (Primary Health Care)
  • SHA Mwalimu Cover
  • Public Officers Comprehensive Cover

Other Methods: M-Pesa, Cash

Payment Methods

M-Pesa â€ĸ Cash

Flexible payment options available

Medical Emergency?

Visit our clinic immediately for emergency care. We are open 24 hours, 7 days a week.

Our Location

Mungatsi, Busia County, Kenya

If you need assistance with directions or cannot reach the clinic, call us:

Call +254 707 711 888

Our Location

Find us in Mungatsi, Busia County, Kenya

📍 Mungatsi Medical Center

Location: Mungatsi, Busia County, Kenya

Hours: Open 24 hours, 7 days a week

Phone: +254 707 711 888

Email: mweinmedical@gmail.com

Frequently Asked Questions

Common questions about our services and how to access care

What are your operating hours?

Mwein Medical Services is open 24 hours a day, 7 days a week, including weekends and public holidays. Walk-in patients are always welcome, and we also accept pre-booked appointments for convenience.

Do you accept insurance?

Yes! We accept SHA (Social Health Authority) including SHA PHC, SHA Mwalimu Cover, and Public Officers Comprehensive Cover. We also accept M-Pesa and cash payments. Service costs will be confirmed when our team responds to your booking.

How do I book an appointment?

You have multiple options:

  • Online Form: Fill out our appointment form on the Appointments page
  • Phone: Call us at +254 707 711 888
  • WhatsApp: Message us anytime for instant response
  • Walk-in: Visit our facility in Mungatsi for same-day service
What services do you offer?

Core services include:

  • Outpatient (OPD) consultations
  • Laboratory tests and diagnostics
  • Ultrasound imaging
  • Pharmacy services
  • Antenatal and maternal care
  • Chronic disease management
  • Virtual consultations (non-emergency)

View full scope of services →

How much do services cost?

Service costs vary depending on the type of care you need. No charges are shown online. Costs will be confirmed when our team responds to your booking request. This allows us to provide accurate pricing based on your specific health needs.

What should I bring to my appointment?

Please bring:

  • A valid ID or national identification
  • Your insurance details (SHA card if applicable)
  • Any previous medical records or test results
  • A list of current medications (if any)
Is this a SafeCare compliant facility?

Yes! Mwein Medical Services operates in accordance with SafeCare quality standards and Kenya's healthcare regulations. Our services are delivered by qualified healthcare professionals using evidence-based clinical practices with a strong commitment to patient safety and quality care.

Can I have a virtual consultation?

Yes, we offer remote medical consultations for non-emergency medical advice and follow-up care. Virtual consultations are suitable for routine medical guidance, prescription refills, and chronic disease management follow-ups. Emergency cases require in-person evaluation. Contact us via WhatsApp or phone to arrange a virtual consultation.

Is my medical information confidential?

Absolutely. We maintain strict confidentiality of all patient information in accordance with healthcare privacy regulations in Kenya. Your medical records are secure and only shared with your consent or when legally required.

What if I need emergency care?

For medical emergencies: Come directly to our facility in Mungatsi. We are open 24 hours and have emergency medical services available. If you cannot reach the clinic, call us immediately at +254 707 711 888.

Can't find the answer you're looking for? Call us or message us on WhatsApp - we're here to help!

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