Data Protection & Privacy Policy

Kenya Data Protection Act Compliant

Your medical records and personal information are handled with strict confidentiality.

1. Data Collection

We collect personal and medical information necessary for your diagnosis, treatment, and billing. This includes demographics, medical history, and insurance details (e.g., SHA).

2. How We Use Your Data

Your data is used strictly for clinical care, facility administration, and legal compliance. We do not sell or share your data with third parties for marketing purposes.

3. Data Security

Physical records are stored securely in restricted areas. Digital records are encrypted and accessible only to authorized clinical and administrative staff.

4. Your Rights

You have the right to access your medical records, request corrections to inaccurate data, and request the deletion of non-essential personal data, subject to legal retention requirements.